TPS Report 04/02/2009

Woman comes into the hardware store today and picks up SEVEN, yes, SEVEN rolls of Pink Panther insulation. She then gets mad when I tell her the total is $140.00 give or take a few cents. She says that last time she bought seven of these, it was 14 a hit, not 20. Now, I understand that 42 bucks can go a long way, especially these days with everyone trying to save pennies, but seriously lady. If your house needs insulation THAT badly, you are going to pay whatever we offer it up as.

Now, trying to be nice, I reminded her of the Low Price Guarantee thing. Ya' know, where you find it cheaper, they match it plus knock an additional 10% off. Her response? "You guys are the cheapest place." So...once again, if you need it that badly...why wouldn't you buy it at the cheapest location? Not to mention, she said we ARE the cheapest place, not WERE the cheapest, meaning that our prices are still competitive enough at 20 bucks a shot.

So, trying to be nice (not sure why at this point), I ask her when she bought these other rolls. She says a few months ago. That would be Winter there lady, when I am sure Insulation prices might very well be different since its a different season. Same concept applies to a lot of items, like grills, lawnmowers, snow movers etc. How many people are buying snow movers in May and June? Flustered at this point, she stammers out, saying she will just have to come back when they are cheaper. See ya in October, if I am not lucky.

-Deimos